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TERMS OF USE
The following should be read carefully and accepted prior to becoming a
Constituent for offline and online trading i.e. for trading, viewing,
downloading, using, copying, availing the facilities and/or any
information, or any part thereof, as the case may be, as may be made
available from time to time on the Web-Site and/or entering into any
securities dealings through the agency of Bonanza Portfolio Ltd
(hereinafter referred to as "BPL") whether by use of any of the facilities
available on the Web-Site, or by any other means whatsoever.
Whereas, http://www.bonanzaonline.com (hereinafter referred to as the
"Web-Site") is a product and service provided by BPL. BPL offers its
services and the Web Site for use in accordance with the Terms and
Conditions of Use (the "Terms") contained herein. Please read the
following, which contains important information concerning use of the Web
Site. The use of the Web Site is conditional upon and subject to,
acceptance of and compliance with, the Terms. And whereas for offline the
Constituent can avail the facilities subject to acceptance of and
compliance with the terms contained herein.
I. PRELIMINARY
I.i Ownership of the Web-Site
- (a) BPL (hereinafter also referred to as the 'Member') being a
broker registered with the Securities and Exchange Board of India
(hereinafter referred to as the “SEBI” ) having obtained Certificate of
Registration No. INB 230637836, and is a trading member of the National
Stock Exchange of India Limited (hereinafter referred to as the “NSE”),
thereby being entitled to effect purchase and sale transactions of
securities (hereinafter referred to as the “Securities Dealings”)
offline and online admitted to the NSE (hereinafter referred to as the
'Admitted Securities'), for and on behalf of third parties.
- (b) http://www.bonanzaonline.com is owned, operated and maintained
by Bonanza Portfolio Ltd (BPL).
I.ii Registration for use of the Facilities and Services
- (a) Any person visiting the Web Site may access and use the
Facilities by establishing an online persona with a unique 'Client ID'
and 'Password', in the manner as indicated on the Web-Site. “Facilities”
shall mean and include any information, materials, documents, chat-room
facilities, downloads (software or otherwise), data, stock market
quotation ticker tape facilities, and all other information and
utilities contained or accessible on or through the Web Site as may be
provided on the Web Site from time to time, [other than any information
directly required in relation to the Services].
- (b) Only persons who enter into an agreement (hereinafter referred
to as the "Member-Constituent Agreement") with the Member and who have
been provided with a unique Trading Password for online trading and
unique Client Code for offline trading (hereinafter, such persons being
referred to as the 'Constituent') by the Member in the manner as
indicated on the Web-Site for online trading and give exact code for
offline trading respectfully shall be entitled to avail the Services
provided by the Member. “Services” provided by the Member shall mean the
purchase and/or sale of the Admitted Securities upon receipt of orders,
either electronically via the Web-Site or orally via telephone (as
stipulated in the Member-Constituent Agreement) or written, from the
Constituent to purchase and/or sell the same and shall include such
other services and facilities that may be offered from time to time by
the Member, in its position as a SEBI registered broker and NSE trading
member.
- (c) The Terms shall be deemed to form part of the Member-Constituent
Agreement and shall be deemed to be incorporated therein to the same
extent as if these provisions had been set forth in full therein. The
Constituent's entitlement to avail the Services or any part thereof
shall be subject to compliance with all the terms and conditions set
forth herein.
- (d) The word I/WE, ME/US, MY/OUR refers to person(s) who open the
account(s) and shall mean and include both singular and plural. BPL
refers to Bonanza Portfolio Ltd.
II. CONDITIONS OF USE OF THE SERVICES
II.i Subject Matter of the Services
The Services offered by the Member include the sale and purchase of
dematerialized securities trading on the NSE (in e-trading account on the
internet and also in off-line trading and delivery of shares in physical
mode wherever the same is traded on off-line on specific direction
received by the 'Member' at any of their terminals) in the cash/normal
segment of the market [and shall include trading in derivative products or
in the carry forward segment, and such other services/ products as may be
permitted from time to time].
II.ii Order Entry
- (a) The Constituent shall be entitled to place an order for the sale
or purchase of any admitted Security at any time, regardless of the
duration of the trading hours of the NSE, through e-mail, writing,
telephonic placement by the Constituent or his duly authorized
representatives whose particulars has been provided by the Constituent
to the member and on receipt of such instructions those orders shall be
forwarded for the execution.
- (b) All orders entered by Constituent, either electronically or
otherwise as detailed above, are based upon their investment decisions
and their sole responsibility and will not hold, nor seek to hold the
Member or any of its officers, directors, employees, agents,
subsidiaries or affiliates, liable for any trading losses or other
losses incurred by Constituent, including in the event that any order is
placed by the Constituent on the basis of the Facilities or any
information (including any investment information, advice, research
reports, or any other information) that may be made available on the
Web-Site.
- (c) The Member shall be deemed to not have received any order
whether electronically transmitted or otherwise until it has confirmed
the receipt of such order as mentioned in sub-clause II.ii (a).
- (d) The Constituent agrees that placing an order with the Member,
either electronically or otherwise, does not guarantee execution of the
order, regardless of the confirmation by the Member of the receipt of
the order and/or its execution and the Member shall not be liable for
any losses, damage or claims on account of the non-execution of any
order placed.
- (e) The Constituent hereby accepts all responsibility for knowing
the status of all corporate benefits like rights and bonus issues,
dividends and stock splits of shares he/she/it intends to trade in or
held in his/her/its account. The Constituent further accepts all
responsibility for knowing the correct ISIN numbers of the shares in
his/her/its account and the eligibility of the shares to meet share pay
in obligations to the NSE whether received by way of purchases, rights,
bonuses, stock splits, off market transfers or otherwise.
- (f) Prior to placing an order in connection with the sale/purchase
or transfer of any securities in which Constituent requires any form of
regulatory or other permission, the Constituent must advise the Member
of the status of the securities and furnish necessary documents
including opinions of legal counsel prior to the execution of the order.
The Constituent acknowledges and accepts that delays may occur in
relation to the processing of such orders, despite the necessary
documents being furnished in a timely manner. The Member may at its sole
discretion refuse to execute any such order till it is satisfied of the
legality of the transaction. The Constituent is responsible for all
costs associated with compliance or failure to comply with all the
regulatory requirements and hereby agrees to fully indemnify the Member
from any costs, losses, claims or other liability arising on account of
such orders.
II.iii Order Execution
- (a) In the event that the order is placed during the trading hours
of the NSE, it shall be routed to and executed on the market system.
However, in the event that the order is placed at any other time, the
order shall be routed to and executed during the next succeeding trading
session of the NSE.
- (b) The Constituent agrees and appoints the Member as its agent to
take all necessary measures to complete the transactions and hereby
authorizes the Member to make any and all advances and expend monies as
may be required.
- (c) The Constituent acknowledges that whilst orders are normally
routed through the market systems almost simultaneously with the placing
of the order, the Constituent is aware that the Member has provided on
the Web-Site a facility for reconfirmation of orders which are larger
than those specified by the Member's risk management policy and is also
aware that the Member has the discretion to reject the execution of such
orders based on such risk management policy. The Member shall not be
liable for any delay or cancellation of any order due to the exercise of
the Member's discretion under such policy.
- (d) The Constituent acknowledges and accepts that the Member has the
sole discretion to reject or cancel any order that may be placed by the
Constituent for any reason whatsoever, including for any breach of the
Margin requirements as stipulated hereunder in Paragraph II.vi and the
Member shall not be liable for any losses, damage or claims on account
of such rejection or cancellation as the case may be.
- (e) The Constituent acknowledges and accepts that the NSE may reject
or cancel any trade suo moto without ascribing any reasons therefore and
the Member shall not be liable for any losses, damage or claims on
account of such rejection or cancellation as the case may be.
- (f) The Constituent further acknowledges and accepts that it will
receive the price at which the order was actually executed in the
marketplace, which may be different from the price at which the security
was traded when the order was entered into the Member's system.
- (g) The Constituent hereby agrees that Member shall not be
responsible or liable for the execution of any order that may have been
placed by the Constituent or any unauthorized use of the Constituent's
Trading Password by any person.
- (h) The cancellations or modifications to orders placed is not
guaranteed. Cancellation of orders is possible only if the original
order remains pending at the NSE. The cancellation or modification of an
order shall be deemed not to have been executed unless a confirmation to
such effect is received from the Member. The Constituent agrees that the
Member shall not be liable for any losses, damage or claims on account
of the non-execution or delayed execution of an order of cancellation or
modification. Unless otherwise specified by the Member, any order not
executed at the end of the relevant NSE trading day shall stand
cancelled. To remove any doubt, it is hereby clarified that an order
placed prior to or during the trading day at the NSE, shall not remain
valid for execution at any subsequent trading day at the NSE.
- (i) The Constituent also accepts responsibility for knowing the
trading and settlement cycles of the NSE and the settlements pay in/pay
out dates for funds and securities and in the event any trades or
transactions are reported late to the Member on account of any problems
at the Exchange or for whatever reason, the Constituent in turn will be
subject to late reporting of transactions.
- (j) Any errors reported to the Constituent for any reason whatsoever
will stand subsequently corrected to reflect the transaction that was
effected in the market and the Constituent agrees that the Member shall
not be liable for any damage, loss or claim in account of such error or
correction thereof.
II.iv Purchase of the Admitted Securities
- (a) Prior to placing any order for the purchase of any Admitted
Security, the Constituent shall ensure that sufficient cash credit
balance is available in its account with the Member. The Constituent is
responsible for all of their orders, including any orders, which exceed
the available cash, credit balances available to its account and are
executed by the Member, inadvertently or otherwise.
- (b) Any order accepted and executed, inadvertently or otherwise,
without sufficient cash credit balance will be subject to cancellation
or liquidation at the Member's discretion, unless the Constituent
immediately, upon demand by the Member, makes good the shortfall in the
amount as indicated by the Member.
- (c) The date for payment in the case of purchase of securities by
the Constituent will be viewed on the day to day basis by the member and
the same shall be intimated by the member to the Constituent either
telephonically or otherwise as required for maintaining the account of
outstanding as per NSE rules and the Constituent shall within two days
make up the deficiency of balance and bring it to cash credit with the
reasonable margin to withstand his future transactions within the
'margin' limit provided herein after on the date intimated by the Member
to the Constituent for the same (the “Intimated Date”) and which may be
a date which is at least [two] working days in advance of the pay in
date of the NSE. In the case where the payment is not made by the
Intimated Date, the securities purchased by the Member on behalf of the
Constituent shall be liable to be sold without any further reference to
the Constituent and any loss or damage as a result of such sale would be
borne solely by the Constituent.
II.v Sale of the Admitted Securities
- (a) Prior to placing any order for the sale of any Admitted
Security, the Constituent shall ensure that the concerned security is
available in sufficient quantity in its/his/her account with the Member.
The Constituent is responsible for all of their orders, including any
orders, which exceed the available quantity of the relevant security and
are executed by the Member, inadvertently or otherwise.
- (b) The Constituent agrees and hereby authorizes the Member to block
as sold the relevant securities, as standing to its/his/her account,
against its/his/her order to sell securities. If its/his/her order gets
executed either fully or partially then the securities to the extent
sold, would be unblocked on the trade date and the transaction would be
effected. The Constituent agrees that it/he/she shall not
withdraw/pledge or otherwise use or attempt to withdraw/pledge or
otherwise use, the blocked securities. The Constituent hereby authorizes
the Member to dishonor any orders issued against the blocked security.
- (c) The Constituent acknowledges and agrees that the proceeds of the
sale will not be credited to the cash credit balance account of the
Constituent until the securities have been delivered to the NSE/clearing
house and pay out is received from the NSE/clearing House. The proceeds
of all sales will be credited, to the cash credit balances account of
the Constituent as maintained by the Member, directly after settlement
date.
- (d) If the securities are not received on or before the settlement
date or securities received are not in deliverable state or due to any
other reason whatsoever, the Constituent is not able to deliver
securities, the securities will be auctioned or closed out as per the
rules of the NSE. Consequently, the Constituent will be responsible for
any resulting losses and all associated costs including any penalty
levied by the NSE.
II.vi Margins
- (a) The Constituent shall maintain such quantity of securities and
such amount of cash credit balances (hereinafter referred to as the
“Margin”) as required by the applicable statutes, rules, regulations,
procedures or as deemed necessary or advisable by the Member, provided
that the Margin shall not at any time be less than [20%] of the price of
the Admitted Securities proposed to be purchased or sold. The
Constituent agrees that no interest shall be payable on the Margin as
maintained with the Member. The Constituent shall be permitted to trade
upto a predetermined number of times of the Margin and the quantum of
such multiple shall be determined at the sole discretion of the Member.
- (b) The margin requirement and squaring up process for offline and
online trading is different, the margin in online account will not be
considered in the offline account and vice-versa unless specifically
directed by Constituent. The accounting process for both accounts is
different and is independent of each other.
- (c) In case there is any change in policy relating to Risk
Management pertaining to margin requirement and squaring up process the
same would be reflected in the website www.bonanzaonline.com and at the
registered office and terminals of the member and the onus is on the
Constituent to keep check, understand, and agree with the Risk
Management policy pertaining to margin requirement and squaring up
process from time to time.
- (d) The Constituent shall also remain in touch with the member to
keep a regular check on his account and margin requirements, for
maintaining sufficient margin with the member to undertake any
transaction in his a/c in off line and online trading. If the Member
considers it necessary for its own protection, it may require the
Constituent to immediately on demand deposit cash or securities to their
account prior to any applicable settlement date in order to assure due
performance of their open contractual commitments. If Constituent does
not provide such additional cash or securities, the Constituent hereby
grants to the Member the right to sell any or all securities extant in
their account, buy any or all relevant securities which may be short in
their account, cancel any or all open orders and/or close any or all
outstanding contracts.
- (e) In addition, Constituent acknowledges and agrees that the Member
may exercise any or all of the above rights, prior to or without any
demand, for additional cash or securities, or notice of sale or
purchase, or other notice or intimation. Any such sales or purchases may
be made at any time at the sole discretion of the Member on any market
where such business is usually transacted, or at public auction or
private sale, or the Member may purchase/sell for its own account. The
making/giving of any prior demand or call or notice of the time and
place of such sale or purchase shall not be considered as a waiver of
any rights of the Member to sell or buy without any such demand, call or
notice, at that time or at any time subsequently.
- (f) In addition to the above, if the Constituent does not credit its
cash or securities account as maintained with the Member, to make up any
shortfall in the Margin, instantaneously, to enable restoration of the
Margin in Constituent's account, the position of the Constituent may be
squared off by the Member, without any further reference to the
Constituent and without prior notification, and any resultant or
associated losses that may occur due to such squaring off shall be borne
by the Constituent, and the Member is hereby fully indemnified and held
harmless by the Constituent in this behalf.
In case where the payment by the Constituent towards the Margin is made
through a cheque issued in favor of the Member, any trade would be
executed by the Member only upon the realization of the funds of the said
cheque.
II.vii Confirmations and Contract Notes
- (a) The Constituent is required to ascertain the status of
its/his/her order (including any rejection of the same) which would be
posted on the relevant sections of the Web-Site or the Constituent may
enquire the balance as maintained by member or the member shall keep
sending the details of contract notes and the status of his account on
fortnight basis wherever the Constituent is availing the services of the
member 'off-line' from any terminals of the member.
- (b) Constituent understands that it is its/his/her responsibility to
review, upon first receipt, whether delivered to Constituent by mail, by
e-mail, or other electronic means, all confirmations, statements,
notices and other communications, including but not limited to, margin,
maintenance calls, and prospectuses. Notices and other communications
may also be provided to Constituent verbally, in writing or by other
means.
- (c) The Member shall deliver to the Constituent via email or other
electronic means a contract note of the trades executed on their behalf
on the trade date, or should post such information on the website,
within 24 hours of the execution of the order. The contract note shall
be final and binding proof of the order placed by the Constituent,
regardless of any apparent or alleged errors.
- (d) All information contained in any confirmation, contract note or
other communications shall be binding upon the Constituent in relation
to all transactions, whether the orders are given by the Constituent
through the Web-Site or by telephonic means or otherwise.
II.viii Charges
- (a) The Constituent agrees to pay the brokerage charges, NSE related
charges, statutory charges and any other charges (including but not
limited to security handling charges on settlement) as they exist from
time to time and as they apply to the Constituent's account, in respect
of transactions and services that the Constituent receives from the
Member. The brokerage shall be paid in the manner intimated by the
Member to the Constituent from time to time, including as a percentage
of the value of the trade or as a flat fee or otherwise, together with
the service tax as may be applicable from time to time on the same. The
Constituent further agrees to pay any applicable taxes that may be
levied on the transaction.
- (b) The Member shall debit the charges of the depository participant
for the trades and the bank charges for the realization of cheques etc.
to the Constituent account.
- (c) Notwithstanding anything contained in these terms, any amounts
which are overdue from the Constituent to the Member will be charged
delayed payment charges at the rate of [2%] per month or such other rate
as may be determined by the Member and notified on the web site and the
Constituent hereby authorizes the Member to directly debit the same to
the account of the Constituent.
II.ix Constituents Cash Credit and Securities Accounts
- (a) The Member shall maintain such books of account in such manner
so as to show and distinguish in connection with its business as a
trading member broker the moneys and securities received from or on
account of each of the Constituents, and the moneys and securities
received on its own account.
- (b) The Constituent is required to ascertain all ledger balances of
moneys and securities standing to its credit, which would be posted only
on the relevant sections of the web site, and no separate intimation of
the ledger balances of the Constituent in his account would be sent to
the Constituent either physically or electronically. The information as
contained in the ledger balances shall be binding upon the Constituent
and the Constituent hereby agrees that the Member shall not be liable
for any loss, damage or claim on account of any error in the information
contained in the ledger balances.
- (c) All payments in respect of transaction made by the Constituent
to the company shall be payable at Delhi, drafts and cheques in that
behalf shall be drawn in favor of the company and shall be payable at
Delhi. Final settlement of outstanding account in respect of
transactions between the company and Constituent and periodical
settlement and termination of contract shall be struck and finalized at
the company Head Office at Delhi.
- (d) The Constituent hereby authorizes and empowers BPL to adjust all
the debts/credits (funds/stocks) resulting from trading transactions in
any of the following segment of NSE vis-à-vis F&O, Equity,
Depository with any cash segment (equity) account and vice-versa in
order to discharge any financial liability towards BPL in any segment.
- (e) That the Constituent authorizes the trading member to maintain a
running account for me/us/we for adjustment of any debit/credit
resulting from any transactions by it/him/her in one settlement for
adjustment towards it/her/his credit/debit in subsequent settlements.
- (f) To avoid any ambiguity it is hereby provided that
notwithstanding anything contained in these Terms or in the
Member-Constituent Agreement or any other understanding or agreement
between the Member and Constituent, the Member's own records of the
orders, cancellations, modifications, trades and transactions, in
whatsoever manner maintained shall be deemed to be and is hereby
accepted by the Constituent as conclusive and binding on the Constituent
for all purposes and further the Constituent shall not challenge the
accuracy, truth, or correctness of the said records in any manner and
for any purpose whatsoever.
II.x Set off, lien, pledge etc.
- (a) Nothing in the Terms or the Member-Constituent Agreement shall
deprive the Member of any recourse or right, whether by way of lien,
set-off, counter-claim or otherwise against any money or security
standing to the credit of the Constituent's account.
- (b) All the securities and monies credited to the account of the
Constituent as maintained by the Member shall be subject to a lien for
the discharge of any obligation or indebtedness of the Constituent to
the Member. In enforcing the lien the Member shall have the sole
discretion of determining the securities or assets that are to be
liquidated and/or appropriated.
- (c) The Member shall have the right to pledge the securities
standing to the credit of the Constituent's account for the purpose of
raising any finance from any person as may be required to meet the
Margin obligations of the Constituent. Further Constituent hereby
authorizes the Member to pledge any securities standing to its credit,
to any person, whether received by execution of an order for purchase or
blocked pending the fulfillment of an order for sale, for the purpose of
securing to the Member a credit facility in connection with meeting the
margin requirements of any other Constituent, provided that the Member
shall be fully liable for any resultant failure of execution or default
on delivery obligations directly caused by such pledge of the
securities.
II.xi Further Documentation
The Constituent agrees to complete any further documentation that may
be required in relation to any of the securities dealings or by any of the
regulatory authorities or under the Member's policies as may be notified
from time to time or under any law, regulation, guideline, rule, byelaw,
order or other edict having the force of law.
II.xii Compliance with Laws
All transactions that are carried out by and on behalf of the
Constituent shall be subject to Government notifications, the rules,
regulations and guidelines issued by SEBI, the Reserve Bank of India and
the National Securities Depository Limited, the Central Depository
Services Limited, the Securities Contracts Regulation Act and the rules
made there under, and the byelaws, constitution, rules, regulations,
customs and usage of the NSE, if any.
III. ADDITIONAL CONDITIONS IN RELATION TO ELECTRONIC ORDERS
III.i List of Dematerialized Securities
The Member shall notify the securities for which this facility is made
available from time to time on the Web Site. The Member would have the
right to add or delete securities for which the facility is made available
in its absolute discretion and details of the same would be posted on the
Web Site and no separate intimation whatsoever thereof will be sent to the
Constituent.
III.ii Protection of Constituent's Trading Password
The Constituent shall immediately notify the Member in writing,
delivered via e-mail, Speed Post and Registered AD, if the Constituent
becomes aware of any loss, theft or unauthorized use of the Constituent's
Trading Password and account number; or any failure by the Constituent to
receive an accurate written confirmation of an execution including the
contract note for the same; or any receipt by the Constituent of
confirmation of an order and/or execution which the Constituent did not
place; or any inaccurate information in the Constituent's account
balances, securities positions, or transaction history. In the case where
the Constituent notifies such loss, theft or unauthorized use of the
Constituent's Trading Password to the Member, the Member shall suspend the
use of the account of the Constituent. However, the Constituent shall be
responsible and liable for all transactions that are carried out by the
use of the Constituent Trading Password. When any of the above
circumstances occur, neither the Member nor any of its officers,
directors, employees, agents, affiliates or subsidiaries will have any
responsibility or liability to the Constituent or to any other person
whose claim may arise through the Constituent with respect to any of the
circumstances described above.
III.iii Use of Constituent's Trading Password
The Constituent confirms and agrees that it will be the sole authorized
user of the Trading Password /s to be given to it by the Member. The
Constituent accepts sole responsibility for use, confidentiality and
protection of the Trading Password /s as well as for all orders and
information changes entered into the Constituent's account using such
Trading Password. The Constituent shall ensure that the Trading Password
/s is/are not revealed to any third party or recorded in any written or
electronic form. If the Constituent forgets the Trading Password, a
request for change of the Trading Password should be sent to the Member in
writing. On receipt of such a request the Member shall discontinue the use
of the old Trading Password and shall generate a new Trading Password for
the Constituent, which shall be communicated to the Constituent. However,
the Constituent shall be responsible and liable for all transactions that
are carried out by the use of the old Trading Password. Neither the Member
nor any of its officers directors employees agents affiliates or
subsidiaries will have any responsibility or liability or loss that may
arise due to misuse of the trading password of the constituent. In
addition, the Constituent hereby grants to Bonanza Portfolio Ltd. the
right to with-hold its/he/her securities payment and/or funds pay-out from
the stock exchange in part or full towards margin/settlement obligation or
till the clearance of the outstanding dues or use the credit balance in
the account statement towards margin/settlement obligation or adjust
against the debit balance from time to time.
Constituent or to any other person whose claim may arise through the
Constituent with respect to any of the circumstances described
above.
III.iv Form of Trading Password
The Constituent shall use a Trading Password of 6-8 characters in
length, which is a combination of letters and numbers which are case
sensitive. The Trading Password shall not be a combination relating to
name or age or other personal information, which would render it easily
deducible. The Trading Password shall be valid for a period of one month
only. In case where the Constituent wishes to change his Trading Password
he can do so on the Web Site in the prescribed manner.
III.v Recording of Trading Password
The Constituent shall memorize the Trading Password and not record it
in written or electronic form. In the event that the Constituent does
record the Trading Password in written or electronic form, he/she/it shall
do so at his/her/its sole risk and responsibility.
III.vi Responsibility for Use of the Trading Password
Any order entered using the Trading Password is deemed to be that of
the Constituent. If third parties gain access to the Member's services
through the use of the Trading Password, the Constituent will be deemed to
be responsible for the same and hereby indemnifies and holds harmless the
Member or its employees against any liability, costs or damages arising
out of claims or suits by or against such third parties based upon or
relating to such access and use, since the primary responsibility for such
transaction shall be that of the Constituent.
III.vii Communications Equipment of the Constituent
The Constituent is responsible for installing and maintaining the
communications equipment (including personal computers and modems) and
telephone or alternative services required at the Constituent's end and
connectivity required for accessing and using the web site or related
services. All communications service charges, levies and fees incurred by
the Constituent in accessing the web site or related services will be
borne by the Constituent.
III.viii Constituent's Infrastructure
For the purposes of these Terms, it is presumed that the Constituent
has all the necessary and compatible infrastructure ready at its end for
the purpose of accessing the web site of the Member prior to accessing the
services provided pursuant to these Terms. The Member will not (and shall
not be under any obligation to) assist the Constituent in installing the
required infrastructure or obtaining the necessary equipment permits and
clearances to establish connectivity or linkages to the web site of the
Member.
III.ix Prevention of Unauthorized Use
The Constituent will install the necessary safeguards and access
restrictions to prevent unauthorized use of Constituents computer systems
and ensure that no unauthorized person can gain access to the computer
systems.
IV. ADDITIONAL CONDITIONS IN RELATION TO ORAL ORDERS ON-LINE AND
OFF-LINE
- (a) The Constituent agrees and hereby authorizes the Member at its
sole discretion and without any prior notice to the Constituent, to
record any conversation between the Constituent and the Member. Such
recording shall be deemed to be and is hereby accepted by the
Constituent as conclusive and binding on the Constituent for all
purposes and further the Constituent shall not challenge the accuracy,
truth, or correctness of the said records in any manner and for any
purpose whatsoever.
- (b) The Constituent hereby agrees that the Member shall not be
liable for any losses, damage or claim on account of transactions
effected by the Member on behalf of the Constituent arising from any
incorrect or erroneous transfer or collection of the order instructions
from the Constituent.
V. MEMBER CONSTITUENT COMMUNICATIONS
V.i Form of Communication
Documents, which may be sent by electronic delivery between the
parties, may be in any of the following manners (a) an electronic mail
('e-mail') including any automated replies from the system of the Member,
(b) an electronic mail attachment, or (c) in the form of an available
download from the web site. (d) by telephonic information duly recorded.
(e) by courier containing details of transaction confirmations, account
statements requisition of any delivery related documents on the last known
address of the Constituent.
V.ii Change of Address
Unless the Constituent informs the Member of the change of the address
for communication in writing, all notices, circulars, communication or
mail sent to the existing address shall be deemed to have been received by
the Constituent irrespective of whether they are actually received or
not.
V.iii Notices/ Policies
Certain policies and/or procedures may be further outlined on the
Member's web site and material/literature and frequently asked questions
(FAQ's) may be provided to the Constituent.
Through the use of the Member's web site and services, the Constituent
agrees to be bound by any and all such notices, policies and terms of
doing business.
VI. TERMINATION
- (a) The Member-Constituent Agreement and access to the use of the
Web-Site, the Services, the Facilities and the Content may upon notice
of one month be terminated by mutual consent of the Constituent and the
Member.
- (b) The termination of the Member-Constituent Agreement and access
to the use of the Web-Site, the Services, the Facilities and the Content
will not affect the rights and/or obligations of either the Member or
the Constituent incurred prior to the date of such termination and the
parties shall enjoy the same rights and shall have the same obligations
in respect of such transactions.
VII. MISCELLANEOUS INFORMATION
VII.i Facilities and Web Content
- (a) The Constituent acknowledges and agrees that each participating
stock exchange or association or agency asserts a proprietary interest
in all of the market data it furnishes to parties that disseminate the
said data. The Constituent shall use real-time quotes received on the
web site of the Member only for the Constituent's individual use and
shall not furnish such data to any other person or entity. The
Constituent is authorized to use materials which are made available by
the Member's web site for the Constituent's own needs only, and the
Constituent is not authorized to resell access to any such materials or
to make copies of any such materials for sale or use to and by others.
The Constituent shall not delete copyright or other intellectual
property rights notices from printouts of electronically accessed
materials from the Member's web site.
- (b) All materials published on the Web-Site, including, without
limitation, information, text, photographs, images, graphics, software,
audio, and video and/or other visual reproductions (hereinafter referred
to as the 'Content') are intended solely for personal, non-commercial
use. All rights pertaining to the Content or any part thereof shall vest
only in the relevant owners of the same and no other person may modify,
publish, transmit, participate in the transfer or sale of, reproduce
(except as provided herein), create derivative works from, distribute,
perform, display or in any way exploit, any of the Content, in whole or
in part.
- (c) All Content is owned or controlled by BPL or the party credited
as the provider of such Content. The Content, and the entire Web-Site,
including without limitation all materials published by BPL and all
postings on the Web-Site may be protected by copyright pursuant to
Indian copyright laws, international conventions, and other copyright
laws. BPL owns a copyright in the selection, coordination, arrangement
and enhancement of such Content, as well as in the original component of
the Content itself. All persons visiting and/or using any of the
Facilities on the Web-Site or viewing any of the Content thereof
(hereinafter such person shall be referred to as the 'Visitor', which
term shall mean and include the Constituent in relation to any use of
the Facilities and Content) shall abide by all copyright notices,
conventions, and other copyright laws. The Visitor shall abide by all
copyright notices, information or restrictions contained in
any
Content accessed by or through the Web-Site, reproduction of
the Web-Site site, in whole or in part, without the prior written
permission of BPL is strictly prohibited.
- (d) To the extent that any part of the Content may be downloaded or
copied, the same may be done only for personal non-commercial purpose(s)
and use(s), and provided that all copyright and other notices contained
in such Content are faithfully maintained and the Content shall not be
stored in any media other than in the Visitor's personal computer. In
the event any software is downloaded from the Web-Site, such software,
including without limitation any files, images incorporated in or
generated by the software, and data accompanying the software, are
licensed to the Visitor by BPL for personal, non-commercial use and
viewing only. The software may not be redistributed, sold, decompliled,
reverse engineered or otherwise reduced to a human perceivable form. BPL
retains full and complete title and rights to all intellectual property
in Web Site.
- (e) BPL shall not be liable for truth, accuracy or completeness of
the information or for any errors, mistakes or omissions therein or for
any delays or interruptions of such information for whatever cause. It
is expressly understood and agreed to by the Visitor that except as
specifically provided herein, all warranties, express or implied,
including any implied warranties or merchantability and/or fitness for a
particular purpose, are hereby excluded.
VII.ii Third Party Providers/Links
The Web Site may contain links to other web sites on the World Wide
Web. BPL is not responsible for their resources or their content or the
availability thereof.
VII.iii Submissions
- (a) The Visitor shall remain solely responsible for all submissions
on and to the Web Site. BPL is not responsible for the content or
message of any submissions. BPL does not guarantee, and makes no formal
representation or warranty as to, the accuracy, veracity or completeness
of any information provided by others in any portion or page of the
Web-Site, nor does BPL necessarily endorse, support, sanction,
encourage, verify, agree with, or reject, diminish or disagree with, the
comments, opinions or statements posted by others on the Web-Site.
- (b) While BPL does not and cannot review every message posted or
item submitted to/on the Web-Site, BPL reserves the right, in its sole
discretion, but assumes no duty, to delete, move, or edit submissions
that it deems false, inappropriate, abusive, defamatory, obscene, in
violation of copyright or trademark laws, or otherwise unacceptable, and
the Visitor expressly acknowledges and accepts that its submissions may
be edited, removed, modified, published, re-published, transmitted and
displayed by BPL in its sole discretion.
- (c) The Web Site and its Facilities including the discussion groups
and chat rooms shall be used only in a non-commercial manner. No part of
the Web Site, discussion groups and/or chat rooms shall be used to
solicit Visitors to become users of commercial online information
services or for any other commercial services. The Visitor shall not
disrupt or interfere with any aspect or element of the Web Site nor
shall the Visitor do anything, which, in the sole judgment of BPL, will
restrict or inhibit any other Visitor from using and enjoying the Web
Site and/or any of its Facilities. The Visitor shall not, without the
express written approval of BPL, post or otherwise distribute any
material containing any solicitation of funds, advertising or
solicitation for goods or services. The Visitor shall not copy third
party articles into the chat rooms or discussion groups available on the
Web Site. No Visitor shall tout or hype a stock or company, or post the
same note on multiple occasions in a single day (a practice known as
'spamming'). The Visitor shall not upload to, or otherwise submit or
publish through, the Web-Site any content or material which is libelous,
defamatory, obscene, pornographic, abusive, or hateful, or which invades
anyone's privacy, encourages conduct that would constitute a criminal
offense, or otherwise violates any third party rights or local, state,
federal or international law or regulation.
- (d) Those Visitors with formal connections or affiliations to or
with a company being discussed in any forum, including among other
things any and all positions of employment, directorships, consultancies
and/or substantial share holdings, must identify themselves as such, and
disclose such connection or affiliation, within their first post in that
topic, company focus, or subject matter.
- (e) The author or creator of any and all submissions in print or
other forms or other uploads to the discussion groups and/or chat rooms,
transfers and assigns to BPL, by virtue of submission to the Web-Site
and this agreement, the entire copyright, throughout the universe, in
any and all media and forms of publication, reproduction, transmission,
distribution, performance, or display,
The provisions of this agreement shall always be subject to government
notifications, and rules, regulations & guidelines issued by SEBI
& stock exchange rules, regulations & bye-laws that may be in
force from time to time & the securities contract regulation Act. The
Rules there under and any other applicable statutory provisions and/ or
regulations.
Now in existence or hereafter developed, in such work or other original
materials; without separate, retained or reversionary rights being held by
such author, creator or other person submitting such work. BPL may
exercise the rights granted herein in such from as it may in its sole
discretion determine; such that the submitted material may be published,
reproduced, reprinted, distributed, performed, displayed, included in
anthologies and compilations, and/or otherwise transmitted (including but
not limited to electronic and optical versions and in any other media now
in existence or hereafter developed) in whole or in part, whether or not
combined with the work of others. In addition, BPL may use the name and
electronic address of the author, creator and/or other person submitting
the work in publishing, promoting, advertising, and publicizing their
publications and information products and services, and in any
merchandising.
VII.iv Warranties of Constituent
- (a) The Constituent hereby represents and warrants that the terms
and conditions of these Terms have been clearly understood and that the
information furnished to the Member is accurate and truthful
- (b) The Constituent confirms that it/he/she is of legal age and
he/she/it has obtained the necessary approvals from the relevant
regulatory/ legal and compliance authorities to access the services
provided pursuant to these Terms.
VII.v Indemnity
- (a) Though orders are generally routed to the marketplace shortly
after the time the order is placed by the Constituent on the system
there may be a delay in the execution of the order due to any
link/system failure at the Constituent/Member/NSE's end. The Constituent
hereby specifically indemnifies and holds the Member harmless from any
and all claims, and agrees that the Member shall not be liable for any
loss, actual or perceived, caused directly or indirectly by government
restriction, exchange or market regulation, suspension of trading, war,
strike, equipment failure, communication line failure, system failure,
security failure on the Internet, shut down of systems for any reason
(including on account of computer viruses), unauthorized access, theft,
any fraud committed by any person whether in the employment of the
Member or otherwise or any problem, technological or otherwise, that
might prevent the Constituent from entering the Member's system or from
executing an order or in respect of other conditions.
- (b) The Constituent further agrees that he/she/it will not be
compensated by the Member for any "lost opportunity' viz. notional
profits on buy/sell orders which could not be executed or real loss from
delay in executed orders due to any reason whatsoever, including but not
limited to time lag in the execution of the order or the speed at which
the system of the Member or of the Exchanges is operating or the delay
in stock quotes or any shutting down by the Member of his system for any
reason or the Member disabling the Constituent from trading on his
system for any reason whatsoever.
VII.vi Member's Liability
- (a) Under no circumstances, including but not limited to negligence,
shall the Member or anyone involved in creating, producing, delivering
or managing the Services be liable for any direct, indirect, incidental,
special or consequential damages, even if the Member or such person has
been advised of the possibility of such damages, that result from the
use of or inability to use the service, delay in transmission of any
communication, in each case for any reason whatsoever (including on
account of breakdown in systems) or out of any breach of any warranty or
due to any fraud committed by any person whether in the employment of
the Member or otherwise.
- (b) The Constituent agrees to fully indemnify and hold harmless the
Member for any losses arising from the execution of incorrect/ ambiguous
or fraudulent instructions that got entered through the system at the
Constituent's end.
VII.vii Limitation of liability
The Member does not guarantee, and shall not be deemed to have
guaranteed, the timeliness, sequence, accuracy, completeness, reliability
or content of market information, or messages disseminated to the
Constituent. The Member shall not be liable for any inaccuracy, error or
delay in, or omission of, (1) any such data, information or message, or
(2) the transmission or delivery of any such data, information or message;
or any loss or damage arising from or occasioned by (i) any such
inaccuracy, error, delay or omission, (ii) non-performance, or (iii)
interruption in any such data, information or message, due either to any
act or omission by the Member or to any "force majeure" event (e.g.,
flood, extraordinary weather condition, earthquake or other act of God,
fire, war, insurrection, riot, labour dispute, accident, action of
government, communications, power failure, shut down of systems for any
reason (including on account of computer viruses), equipment or software
malfunction), any fraud committed by any person whether in the employment
of the Member or otherwise or any other cause beyond the reasonable
control of the Member.
VII.viii Interruption in service
The Member does not warrant that the service will be uninterrupted or
error free. The service is provided on an "as is" and "as available" basis
without warranties of any kind, either express or implied, including,
without limitation, those of merchantability and fitness for a particular
purpose. The Constituent agrees that the Member shall not be held
responsible for any breakdown of the system either due to the fault of the
systems of the Member or of the Exchanges or otherwise.
VII.ix Amendment/ Modification of the Terms
The Member may at any time amend these Terms, by modifying or
rescinding any of the existing provisions or conditions or by adding any
new provision or condition, by conspicuously posting notice of such
amendment on the web site. The Member shall not be required to communicate
any modification or rescission to the Constituent either through physical
or electronic form, and any notice of amendment or modification is hereby
waived by the Constituent. The continued use of the services of the Member
after such notice will constitute acknowledgement and acceptance of such
amendment. These Terms (as amended or modified from time to time)
represent the entire agreement between the Constituent and the Member
concerning the subject matter hereof. The continued use of the Services by
the Constituent constitutes the Constituent's acceptance of any and all
modifications and amendments of the Terms.
VII.x Severability
If any provisions or of these Terms are held invalid or unenforceable
by reason of any law, rule, administrative order or judicial decision by
any court, or regulatory or self-regulatory agency or body, such
invalidity or unenforceability shall attach only to such provision or
terms held invalid. The validity of the remaining provisions and terms
shall not be affected thereby and these Terms shall be carried out as if
any such invalid or unenforceable provisions or terms were not contained
herein.
VII.xi No Assignment
The rights of the Constituent under these Terms are not transferable
under any circumstances and shall be used only by the Constituent.
VII.xii Authorised Representative
The instructions issued by an authorized representative of the
Constituent shall be binding on the Constituent in accordance with the
letter authorizing the said representative to deal on behalf of the
Constituent.
VII.xiii Death or Insolvency
In the event of death or insolvency of the Constituent or of its
otherwise becoming incapable of receiving and/or paying for or delivering
or transferring securities which the Constituent has ordered to be bought
or sold, the Member may close out the transaction of the Constituent and
the Constituent or its legal representative shall be liable for any
losses, costs and be entitled to any surplus which may result there
from.
VII.xiv Dispute Resolution
- (a) The Member and the Constituent are aware of the provisions of
the bye laws rules and regulations of the NSE relating to the resolution
of the disputes/differences through the mechanism of arbitration
provided by the Exchanges and agree to abide by the said provisions
insofar as any disputes under these Terms relate to transactions that
are to be carried out on the exchanges.
- (b) In so far as any other disputes or differences in connection
with these Terms or their performance (other than the disputes referred
to in Paragraph VII.ivx(a) above) are concerned such disputes shall, so
far as it is possible, be settled amicably between the Parties and in
the case where after 30 days of consultation, the parties have failed to
reach an amicable settlement, such disputes shall be submitted to
arbitration and such arbitration shall be conducted in accordance with
the Indian Arbitration and Conciliation Act, 1996 (the “Arbitration
Act”) by an panel consisting of a sole arbitrator. The Member and the
Constituent expressly consent and agree that the Chairman, BPL shall be
the persona designate to appoint the dais sole arbitrator. The venue of
arbitration shall be Delhi and each party shall bear the cost of
arbitration equally unless otherwise awarded by the sole arbitrator.
- (c) The member maintains offices at different places within the
knowledge of the Constituent and the Constituent shall have all
transaction with the principle office, but they may also avail facility
at its branches as well. Branch Managers shall also have the power to
recover payments or make the payments on behalf of the principles to
such Constituents after obtaining the instruction in this behalf and may
give acknowledgement of such transaction on behalf of the head office.
However all transaction may be entered at branches shall be treated as
transaction being done with the principle office and all information
shall remain with the Member at New Delhi.
VII.xv Foreign Jurisdiction
This service does not constitute an offer to sell or a solicitation of
an offer to buy any shares, securities or other instruments to any person
in any jurisdiction where it is unlawful to make such an offer or
solicitation. This service is not intended to be any form of an investment
advertisement, investment advice or investment information and has not
been registered under any securities law of any foreign jurisdiction and
is only for the information of any person in any jurisdiction where it may
be lawful to offer such a service. Further, no information on the Web Site
is to be construed as a representation with respect to shares, securities
or other investments regarding the legality of an investment therein under
the respective applicable investment or similar laws or regulations of any
person or entity accessing the Web Site.
VII.xvi General
- (a) Notwithstanding anything contained in these Terms or in the
Member-Constituent Agreement, BPL/Member retains its right to:
- (i) In its sole discretion to alter, limit or discontinue the
Website or any Materials in any respect. BPL shall have no obligation
to take the needs of any user into consideration in connection
therewith.
- (ii) Deny in its sole discretion any user access to this Website
or any portion thereof without notice.
- (b) No waiver by BPL of any provision of this Agreement shall be
binding except as set forth in writing signed by its duly authorized
representative.
VII.xvii Other General Terms and Conditions.
- (a) The Constituent agrees to abide by the BPL's Terms and
Conditions and rules in force and changes in Terms and Conditions from
time to time relating to their account.
- (b) The Constituent agrees that the BPL will be at liberty to close
their account any time without assigning any reason whatsoever.
- (c) The Constituent agrees that the BPL can, at its sole discretion,
withdraw any of the services/facilities given in their account either
wholly or partially at any time without giving them any notice.
- (d) The Constituent agrees that any change in their account status
or change of address will be immediately informed to the BPL.
- (e) The Constituent agrees that all instructions relating to their
account will be issued in writing satisfactory to the BPL in form and
content.
- (f) The Constituent agrees that they shall not pay any amount in
cash to any Sales Representative of the BPL at the time of opening an
account or carrying out any transaction in the normal course of the
business.
- (g) The Constituent agrees to accept the format provided by the BPL
in order to execute their fax instructions to the BPL.
- (h) The Constituent agrees that the BPL will send them
communications/letters etc. through courier / messenger/mail or through
any other mode at its discretion and the BPL shall not be liable for any
loss or delay arising there from.
- (i) The Constituent agrees that the Pass Words will be dispatched by
courier (or any other mode at the BPL's discretion) at their risk and
consequence.
- (j) The Constituent shall not hold the BPL liable in any manner what
so ever in respect of such dispatch of these items.
- (k) An account may be opened on behalf of a minor by his/her natural
guardian or by a guardian appointed by a court of Competent
Jurisdiction. The guardian shall represent the minor in all transactions
of any description in the above account until the said minor attains
majority. Upon the minor attaining majority, the right of the guardian
to operate the account shall cease. The guardian agrees to indemnify the
BPL against the claim of above minor for any withdrawal/transactions
made by him in the minor's account.
- (l) The Constituent agrees and undertakes to ensure that there would
be sufficient funds/cleared balance/pre-arranged credit facilities in
their account for effecting transactions. The Constituent agrees that
the BPL shall not be liable for any consequences arising out of
non-compliance by the BPL of my instructions due to inadequacy of funds
and the BPL can at its sole discretion decide to carry out the
instructions notwithstanding the inadequacy of funds. Their BPL may do
the aforesaid without prior approval from or notice to them and they
shall be liable to repay with interest the resulting advance, overdraft
or credit thereby created and all related charges arising thereby @ 24%
compounded daily basis.
- (m) The Constituent agrees that the BPL shall not be liable for any
damages, losses (direct or indirect) whatsoever, due to disruption or
non availability of any of services/facility/s due to technical
fault/error or any failure in telecommunication network or any error in
any software or hardware systems.
- (n) The Constituent agrees that the BPL may disclose customer
information, in strict confidence, to any of its agent/s and/or
contractors with whom the BPL enters or has entered into any arrangement
in connection with providing of services.
VII.xviii Accounts
The Constituent agrees to repay to the BPL on demand, unconditionally,
the amounts of overdrafts or excesses against margin deposit that the BPL
may grant it/he/her from time to time, together with interest accrued
thereon. The Constituent agrees that this does not imply that the BPL is
bound to grant them any credit facility whatsoever.
VIII. ELECTRONIC PAYMENT GATEWAY
VIII.i Definitions and Interpretations:
"Electronic Payment Gateway for Net banking Terms and Conditions" shall
mean the terms and conditions as modified from time to time applicable to
Electronic Payment Gateway for Net banking offered through the BPL in the
HDFC or other bank a/c and accepted by the customer; "Confidential
Information" refers to information obtained by the customer, through the
BPL, for the effective availment of Services or Payment Instruction
Services" Electronic Payment Gateway for Netbanking services.
"Payment Instruction" shall mean an instruction given by a Customer to
transfer funds from the Account held by the Customer to the account of
BPL.
VIII.ii Internet
Internet refers to the network of computers / mobile phones / other
electronic devices which share and exchange information. The Internet is
at once a worldwide broadcasting capability, mechanism for information
dissemination, and a medium for collaboration and interaction between
individuals and their computers / mobile phones / other electronic devices
capable of accessing the Internet without regard for geographic
location.
VIII.iii Electronic Payment Gateway for Netbanking Services
Electronic Payment Gateway for Netbanking Services is the BPL's Service
which provides access to account information, the Internet with the help
of concerned bank. The terms Electronic Payment Gateway for Netbanking and
Electronic Payment Gateway for Netbanking services/facility may be
interchangeably used.
VIII.iv Customer
Customer refers to any person who has a BPL Account and who has been
authorised by the BPL to avail of the said facility.
VIII.v Account
Account refers to the Customer's Savings and/or Current Account to
which access is to be obtained through Electronic Payment Gateway for
Netbanking.
VIII.vi Personal Information
Personal Information refers to the information about the Customer
obtained in connection with Electronic Payment Gateway for Netbanking or
otherwise.
VIII.vii Application for Electronic Payment Gateway for
Netbanking
The BPL may offer Electronic Payment Gateway for Netbanking to selected
Customers at its discretion in collaboration with the concerned bank. The
Constituent agrees that in order to be eligible for Electronic Payment
Gateway for Netbanking it/he/she would need to be a current Internet user
or have access to the Internet and knowledge of how the Internet works and
have Net Banking facility with its/his/her bank. The Constituent accepts
that the application for Electronic Payment Gateway for Netbanking does
not automatically imply acceptance by the BPL.
VIII.viii Software
The BPL or the concerned bank will advise from time to time the
Internet software such as Browsers, which are required for using
Electronic Payment Gateway for Netbanking. There will be no obligation on
the BPL to support all the versions of this Internet software. The
Constituent agrees that the Constituent shall be responsible for upgrading
their software, hardware and the operating system at their cost from time
to time so as to be compatible with that of the BPL. The BPL or the bank
shall be at liberty to change, vary or upgrade its software, hardware,
operating systems, etc., from time to time and shall be under no
obligation to support the software, hardware, operating systems used by
the Constituent and that the same shall be their sole responsibility.
VIII.ix Electronic Payment Gateway for Netbanking Service
- (a) The BPL shall endeavor to provide through Electronic Payment
Gateway for Netbanking, such services as the BPL may decide from time to
time. The BPL reserves the right to decide the type of services which
may be offered on each account and may differ from customer to customer.
These facilities shall be offered in a phased manner at the discretion
of the BPL. The BPL may also make additions / deletions to the services
offered through Electronic Payment Gateway for Netbanking at its sole
discretion. The availability / non-availability of a particular service
shall be advised through e-mail or web page of the BPL or written
communication.
- (b) In case of Joint accounts and accounts with two or more
signatories, the BPL will offer such services as restricted by the terms
and conditions governing the operation of such accounts.
- (c) In case of Minor accounts, the natural guardian undertakes to
give all instructions relating to the operation of the account and
further undertakes not to reveal the Customer ID and Password to the
minor.
- (d) The BPL shall take reasonable care to ensure the security of and
prevent unauthorized access to the Electronic Payment Gateway for
Netbanking service using technology reasonably available to the BPL.
- (e) The Constituent agrees that it/he/her shall not use or permit to
use Electronic Payment Gateway for Netbanking or any related service for
any illegal or improper purposes.
VIII.x Electronic Payment Gateway for Netbanking Access
- (a) The Constituent understands that the BPL would allot them a
Customer-ID and password for their account, which will enable them to
have excess to Electronic Payment Gateway for Netbanking to perform
Netbanking for bank account. The Constituent will be required to change
the password assigned by the BPL on accessing Electronic Payment Gateway
for Netbanking for the first time. As a safety measure the Constituent
changes the password as frequently thereafter as possible. In the
absence of any specific request from them for personally collecting the
Password, the Password shall be sent to the Constituent by courier at
its/his/her risk and consequences to the address notified by them for
correspondence, and the BPL shall be not liable or held responsible in
any manner whatsoever, if the Password falls in the hands of
unauthorized person/s.
- (b) In addition to Customer-ID and Password the BPL may, at its
discretion, require the Constituent to adopt such other means of
authentication including but not limited to digital certification and /
or smart cards. The Constituent agrees that it/he/she shall not attempt
or permit others to attempt accessing the account information stored in
the computers of the BPL through any means other than the Electronic
Payment Gateway for Netbanking service. The Constituent is aware that
the transaction through Electronic Payment Gateway for Netbanking can be
effected by use of their password for their BPL account and passwords
for Net Banking for the operation of their bank account for Net Banking.
The Constituent shall not request /demand any evidence of proof for
transactions undertaken through the Net and the audit trail of the
log-in would be conclusive proof to establish that the transactions are
bonafide.
VIII.xi Password
The Constituent understands and agrees that it/he/she must:
- (a) Keep the password totally confidential and not reveal the
password to any third party.
- (b) Choose a password that shall consist of a mix of alphabets,
numbers and special characters, which must not relate to any readily
accessible personal data such as it/his/her name, address, telephone
number, driver license etc. or easily guessable combination of letters
and number.
- (c) Commit the password to memory and not record them in a written
or electronic form, and
- (d) Not let any unauthorized person have access to their computer or
leave the computer unattended while accessing Electronic Payment Gateway
for Netbanking.
- (e) In case the Constituent forgets the password for their account
in the BPL, it/he/she can request for change of the password. Such
replacement shall not be construed/deemed as the commencement of a new
contract.
VIII.xii Transaction Processing
All the requests for instantaneous transactions will be given effect to
instantaneously. In case requests for effecting any transactions are
received on weekly offs/holiday/public holidays, with BPL /NSE & bank,
they shall be effected on the immediately succeeding working day on the
terms and conditions prevailing on that day.The Constituent shall not hold
the BPL or the bank responsible for not processing/effecting any
transactions in case the BPL does not receive instruction to this effect
even though they have forwarded the same. The Constituent hereby agrees to
abide by the following terms and conditions in addition to the terms and
conditions as applicable to Electronic Payment Gateway for Netbanking:
- (a) the constituent shall be free to utilize the payment instruction
services through electronic payment gateway for netbanking for transfer
of funds for such purpose, as they shall deem fit
- (b) The Constituent however agrees not to use or permit the use of
the Payment Instruction Services or any related services for any illegal
or improper purposes. Whilst utilizing the Payment Instruction Services
for making any payments for any services obtained whether on-line or
otherwise, they shall ensure that
- (c) The Constituent has the full right and/or authority to access
and avail of the services obtained and they shall observe and comply
with the applicable laws and regulations in each jurisdiction in
applicable territories. They shall not access to
family/relatives/friends or any other person's account through this
gateway facility for transfer of funds and if done so then the
Constituent shall be solely responsible for the said transfer of funds.
And further undertake if any such claim is made by the third party so
effected then they shall be solely responsible and not BPL in any
manner.
- (d) The Constituent shall not involve the BPL as a party to such
transaction.
- (e) The Constituent shall provide the BPL with such information
and/or assistance as is required by the BPL for the performance of the
Services and/or any other obligations of the BPL under this Agreement.
- (f) The Constituent shall not at any time provide to any person,
with any details of the accounts held by me/us with the BPL including,
the passwords, account number which may be assigned to me/us by the BPL
from time to time.
VIII.xiii Risks
The Constituent hereby acknowledges that it/he/she is availing the
Payment Instruction Service at it/his/her own risk. These risks would
include but not be limited to the following risks:
- (a) Misuse of Password: The Constituent acknowledges that if any
third person obtains access to their password of the Customer, such
third person would be able to provide Payment Instructions to the BPL.
They shall ensure that the terms and conditions applicable to the use of
the password as contained in the Electronic Payment Gateway for Net
Banking Terms and Conditions are complied with at all times.
- (b) Internet Frauds: The Internet per se is susceptible to a number
of frauds, misuse, hacking and other actions, which could affect Payment
Instructions to the BPL. Whilst the BPL shall aim to provide security to
prevent the same, there cannot be any guarantee from such Internet
frauds, hacking and other actions, which could affect Payment
Instructions to the BPL. The Constituent shall separately evolve/
evaluate all risks arising out of the same.
- (c) Mistakes and Errors: The filling in of applicable data for
transfer would require proper, accurate and complete details. For
instance, the Constituent is aware that they would be required to fill
in the account number of the BPL to whom the funds are to be
transferred. In the event of any inaccuracy in this regard, the funds
could be transferred to incorrect accounts and there is no guarantee of
recovery thereafter. The Constituent shall therefore take all care to
ensure that there are no mistakes and errors and that the information
given by me/us to the BPL in this regard is error free, accurate, proper
and complete at all points of time. On the other hand in the event of my
Acco unt receiving an incorrect credit by reason of a mistake committed
by some other person, the BPL or the bank shall be entitled to reverse
the incorrect credit at any time whatsoever without the consent of the
Customer I/We shall be liable and responsible to BPL and accede to
accept the BPL's instructions without questions for any unfair or unjust
gain obtained by me as a result of the same.
- (d) Transactions: The transactions, which the Constituent may
require, the transfer of the funds may not fructify The BPL is merely
providing it/him/her services whereby the said funds would be
transferred from their instructions.
- (e) Technology Risks: The technology for enabling the transfer of
funds and the other services offered by the BPL could be affected by
virus or other malicious, destructive or corrupting code, programme or
macro. It may also be possible that the site of the BPL or the bank may
require maintenance and during such time it may not be possible to
process the request of the Customers. This could result in delays in the
processing of instructions or failure in the processing of instructions
and other such failures and inability. The Constituent understands that
the BPL disclaims all and any liability, whether direct or indirect,
whether arising out of loss of profit or otherwise arising out of any
failure or inability by the BPL to honour any customer instruction for
whatsoever reason. The Constituent understands and accepts that the BPL
shall not be responsible for any of the aforesaid risks. The Constituent
also accepts that the BPL shall disclaim all liability in respect of the
said risks.
- (f) Limits: The Constituent is aware that the BPL may from time to
time impose maximum and minimum limits on funds that may be transferred
by virtue of the payment transfer service given to it/him/her hereunder.
The Constituent realizes and accepts and agrees that the same is to
reduce the risks on it/him/her. For instance, the BPL may impose
transaction restrictions within particular periods or amount
restrictions within a particular period or even each transaction limits.
The Constituent shall be bound by such limits imposed and shall strictly
comply with them.
- (g) Indemnity: The Constituent shall indemnify the BPL from and
against all losses and damages that may be caused as a consequence of
breach of any of the Electronic Payment Gateway for Netbanking Terms and
Conditions and the terms and conditions mentioned herein above.
- (h) Withdrawal of Facility: The BPL shall be entitled to withdraw
this service at any time whatsoever.
- (i) Charges: The Constituent hereby agrees to bear the charges as
may be stipulated by the BPL from time to time for availing of these
services.
- (j) Binding nature of above terms and conditions: The Constituent
agrees that by use of this facility, the Constituent shall deemed to
have agreed to all the above terms and conditions and such terms and
conditions shall be bound on it/him/her in the same manner as if
it/he/she has agreed to the same in writing.
IX. AUTHORITY TO BPL
- (a) Electronic Payment Gateway for Netbanking transactions in the
Customer's Account(s) are permitted only after authentication of the
Customer-ID and Password. The Constituent agrees that they grant express
authority to the BPL or the bank for carrying out transactions performed
by them through Electronic Payment Gateway for Netbanking. The BPL shall
have no obligation to verify the authenticity of any transaction
received from the Constituent through Electronic Payment Gateway for
Netbanking or purporting to have been sent by them via Electronic
Payment Gateway for Netbanking other than by means of verification of
their Customer-ID and the password.
- (b) The display or printed output that is produced by the
Constituent at the time of operation of Electronic Payment Gateway for
Netbanking is a record of the operation of the internet access and shall
not be construed as the BPL 's record of the relative transactions. The
BPL's or bank own record of transactions maintained through computer
systems or otherwise shall be accepted as conclusive and binding for all
purposes unless any discrepancy is pointed out within one week from the
date of access or from the date of sending the periodical statement,
whichever is earlier.
- (c) All transactions arising from the use of Electronic Payment
Gateway for Netbanking, to operate a joint account, shall be binding on
all the joint account holders, jointly and severally.
X. ACCURACY OF INFORMATION
The Constituent agrees that it/he/she are responsible for the
correctness of information supplied to the BPL through the use of
Electronic Payment Gateway for Netbanking or through any other means such
as electronic mail or written communication. The BPL accepts no liability
for the consequences arising out of erroneous information supplied by
them. The Constituent agrees that if it/he/she notice any error in the
account information supplied to it/him/her through Electronic Payment
Gateway for Netbanking or by the use of any of the Electronic Payment
Gateway for Netbanking services, the Constituent shall advise the BPL
& bank as soon as possible. The BPL will endeavor to correct the error
promptly.
XI. LIABILITY
The Constituent complies with the Terms and advise the BPL and the bank
in writing under acknowledgment immediately afterit/he/she suspect that
their Customer-ID or password is known to another person and/or notice an
unauthorized transaction in their Electronic Payment Gateway for
Netbanking account. The Constituent agrees that it/he/she shall be liable
for some or all loss from unauthorized transactions in the Electronic
Payment Gateway for Netbanking accounts if it/he/she has breached the
Terms or contributed or caused the loss by negligent actions such as the
following:
- (a) Keeping a written or electronic record of Electronic Payment
Gateway for Netbanking password.
- (b) Disclosing or failing to take all reasonable steps to prevent
disclosure of the Electronic Payment Gateway for Netbanking password to
anyone including BPL staff and/or failing to advise the BPL of such
disclosure within reasonable time.
- (c) Not advising the BPL and the bank in a reasonable time about
unauthorized access to or erroneous transactions in the Electronic
Payment Gateway for Netbanking accounts.
The BPL shall in no circumstances be held liable to the Customer if
Electronic Payment Gateway for Netbanking access is not available in the
desired manner for reasons including but not limited to natural calamity,
floods, fire and other natural disasters, legal restraints, faults in the
telecommunication network or Internet or network failure, software or
hardware error or any other reason beyond the control of the BPL. The BPL
shall under no circumstances shall be liable for any damages whatsoever
whether such damages are direct, indirect, incidental, consequential and
irrespective of whether any claim is based on loss of revenue, investment,
production, goodwill, profit, interruption of business or any other loss
of any character or nature whatsoever and whether sustained by the
Constituent.
XII. DISCLOSURE OF PERSONAL INFORMATION
The Constituent agrees that the BPL or its contractors may hold and
process the Constituent's Personal Information on computer or otherwise in
connection with Electronic Payment Gateway for Netbanking services as well
as for statistical analysis and credit scoring. The Constituent also
agrees that the BPL may disclose, in strict confidence, to other
institutions, such Personal Information as may be reasonably necessary for
reasons inclusive of, but not limited to, the following
- (a) For participation in any telecommunication or electronic
clearing network in compliance with a legal directive.
- (b) For credit rating by recognized credit scoring agencies.
- (c) For fraud prevention purposes.
XIII. BPL 'S LIEN
The BPL shall have the right of set-off and lien, irrespective of any
other lien or charge, present as well as future on the deposits held in
the Constituent accounts and stocks whether in single name or joint
name(s), group account to the extent of all outstanding dues, whatsoever,
arising as a result of the Electronic Payment Gateway for Netbanking
service extended to and/or used by them.
XIV. NON-TRANFERABILITY
The grant of facility of Electronic Payment Gateway for Netbanking to
them is not transferable under any circumstance and shall be used only by
the Constituent.
XV. TERMINATION OF ELECTRONIC PAYMENT GATEWAY FOR NET BANKING
SERVICE
- The Constituent may request for termination of the Electronic
Payment Gateway for Netbanking fac
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